For all customers in Singapore, please note that you can only purchase authentic Fairliar products from the following channels:

1. Fairliar's official website (fairliar.sg)

2. Fairliar's official store (location to be announced)

*Any products purchased from channels or stores not included above may be a counterfeit and will be subject to legal actions under the Trade Marks Act of Singapore.

[Brand protection]

Fairliar Singapore has zero tolerance for counterfeit products and any infringement of intellectual property will be dealt with according to the legal system of Singapore. Please drop us a message here if you suspect that counterfeit products are being sold.

A wide selection of apparel, accessories, footwear and leather goods are present on our website. However, products may on occasion be unavailable online. If the product that you are looking for is not listed on our website, please contact us at fairliar.singapore@gmail.com and our team will be happy to assist you with your search.

Accepted payment methods available are VISA, Mastercard, American Express, Union Pay, Shop Pay, Apple Pay or Google Pay.

If you encounter any problems, please contact us at fairliar.singapore@gmail.com

All online purchases will be delivered via speedpost once the order has been confirmed. A tracking number will be sent to your email once the order has been fulfilled.

Kindly check your delivery address and ensure that it is correct before proceeding with your purchase.

However, please contact us at fairliar.singapore@gmail.com immediately if this happens and we will do our best to help you. Please note that there may be additional charges for items that require redelivery if they have been despatched, rejected and returned to our warehouse.

Items typically take between 3 to 5 business days to arrive at your doorstep.

Please note that there may be delays during peak periods such as holidays.

If you have any queries with regards to your purchase, please contact us directly at fairliar.singapore@gmail.com so that our team will be able to assist you.

A local courier charge of $5 would apply for purchases made online.

Free shipping is automatically applied on all orders above $150.

1. Please note that items offered on promotional prices are not eligible for a return or exchange.

2. Products purchased online may be returned for store credits.

3. All returns must be made within 14 days with a valid receipt from your purchase.

Please email us at fairliar.singapore@gmail.com if you require any assistance with your purchase. Please do not send your items back to us if you have not received a confirmation email for your return.

Address:

6 Raffles Boulevard, #02-309 Marina Square, Singapore 039594

Operating hours: 11am to 11pm daily

All items returned must be in its original condition as you have received; unworn, unwashed, unaltered with its tag still intact. Fairliar Singapore reserves the right to reject any items if they do not meet the conditions listed as well as to modify the terms and conditions without prior notice.

When returning an item, please use a trackable courier to ensure that the package can be traced. Fairliar Singapore will not be responsible for any returned items that are lost in transit and not received. Any unreceived returns will not be reimbursed.

Store credits equivalent to the value of the items returned will be issued once our team has received and verified the returned item.

Items sent back to us without first receiving a confirmation will not be accepted. Please note that any fees associated with the return of products, including but not limited to shipping fees, customs fees, and handling fees, will be borne by the customer. We kindly ask that you carefully review your purchase before finalising it to avoid any unnecessary fees. Thank you for your understanding.

We are so sorry that you had received a defective item. Please allow us to make it right and contact our team directly via email at fairliar.singapore@gmail.com within 14 days of delivery with the following information:

- Order reference number

- Pictures of the product and defect

We will get back to you as soon as we can to assist you with your purchase.

We try our best to present our products and their colours accurately by taking extra care in our photography. However, as screen settings may vary between different devices, the image may deviate slightly from the actual product. Please visit our stores if you would like to view and try our products on before buying.

For all other enquiries, please contact our team directly at fairliar.singapore@gmail.com